What does the EU’s data protection law mean in North America?

What does the EU’s data protection law mean in North America? We’ve been talking recently about the growth of data protection laws, which regulate how you store and use data collected from individuals and businesses with which you interact. In 2018, one of the more significant data protection and breach notification laws was passed in the European Union. This very …

HIPAA: The most famous US data protection law

HIPAA: The most famous US data protection law In our last blog we alerted you the the existence of data protection laws, which regulate businesses that collect data about individuals. One of the older data laws at the federal level in the United States is known as HIPAA ( The Health Insurance Portability and Accountability Act of 1996). Any medical …

Stopping a data breach is only half the problem

Stopping a data breach is only half the problem A lot of attention is paid in the media to the risks of a cyber attack on an organization’s data- it makes for good headlines. And this isn’t just for good headlines: theft of personal and financial data is very big business. There are victims in every data breach. Clients and …

Avoiding cyber theft is just one side of a problem

Avoiding cyber theft is just one side of a problem So, like any responsible business owner, you are exceptionally aware of the risks to your data presented by cyber attacks and online hackers. We hope you are diligently working to constantly take measures to ensure that your customer’s personal data is protected. But have you spent much time looking at …

When to choose just a VoIP system and when to go to a UC model?

When to choose just a VoIP system and when to go to a UC model? Choosing to go down the path of VoIP is generally driven by a desire to save money on telco charges, andthe transition is a painless one. While it does require some investment, it is generally not a bank breaker,especially if your PBX is reaching the …

VoIP is a tool, UC is a business strategy

VoIP is a tool, UC is a business strategy VoIP is a fantastic innovation that increases communication flexibility compared to the standard PBX, and itsaves money. But UC is a whole new level of communications beyond VoIP, allowing your employees to use asingle platform to communicate across multiple modes, on multiple devices, from multiple locations.Employees can also change from one …

Why is VoIP the new standard for office telephony?

Why is VoIP the new standard for office telephony? In the office and commercial environment, in-house Private Branch Exchanges (PBX) were on-site internaltelephony systems that switched calls to individual users’ desks. A PBX allowed additional features such as3-way calling and conferencing, and eliminated the need to lease a separate line for every single telephonein the office; since every line is …

VoIP: What is it?

VoIP: What is it? Wondering about the latest communication models out there for businesses? Two communications toolsyou may have heard of are Voice over Internet Protocol ( VoIP) and Unified Communications (UC).Sometimes the terms are used interchangeably, but that really isn’t correct. This blog will get you started onthe fundamentals of what VoIP is all about. VoIP is a pretty …

What’s your argument against an SLA with an MSP? Part-2

What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-2 In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your business, irrespective of your business …

How the cloud is a solid survival tool for your business during a crisis

How the cloud is a solid survival tool for your business during a crisis One thing the Coronavirus pandemic taught businesses is the fact that it is important to move with the times and adopt and adapt to the latest technology. While you don’t have to be the first one in the market to invest in the newest technology, once …